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Norwegian Dawn Review

4.0 / 5.0
Editor Rating
2901 reviews
1 Award

Decent time but guest services TERRIBLE

Review for Norwegian Dawn to the Western Caribbean
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billandbill
6-10 Cruises • Age 60s

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Additional details

Sail Date: Mar 2022
Cabin: Mid-Ship Balcony

Went on same ship in January for 11 nights. Pandemic was still on, but getting better. This time, pandemic is much less. Ship does decent job keeping you safe. Wish masks were mandatory inside hallway and elevator. We wore our masks in both

One island was canceled because ship had engine issues. Ok, those things happen. But the port was in Mexico where I had planned to do 2 hours of internet work. I have free Mexico internet. But we didn’t stop there. So I went to guest services and explained and asked for 100 minutes of free internet. They sent me to Internet cafe. There they said only guest services could give me that. Went back to guest services and they said only corporate could authorize that. They told me to pay for it and then see if corporate would refund

WELL, it’s passing the buck. I’ve dealt with corporate before. They always say nope

Cabin Review

Mid-Ship Balcony

Decent. Cabin was always made up ONTIME

5 Helpful Votes
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