• Help Ukrainian Families in Need: World Central Kitchen Donation Match
  • Newsletter
  • Write a Review
  • Boards
  • Deals
  • Find a Cruise
  • Reviews
  • News
  • Cruise Tips

MSC Virtuosa Review

5.0 / 5.0
Editor Rating
85 reviews
1 Award

Disappointed!!

Review for MSC Virtuosa to the Middle East
User Avatar
Shineyp
6-10 Cruises • Age 50s

Rating by category

Cabin
Family
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Mar 2022
Cabin:

This ship is beautiful but is completely let down by disinterested staff, bland food and poor organisation and entertainment. I would strongly advise against buying premium drinks package as they do not deliver, constantly fobbing us off with drinks from the cheaper package, constantly being bombarded by staff promoting extras even during meals. There were some great staff but they were outweighed by far by the rude ones. Will never cruise with MSC again, does not compare to.any of the other cruise lines we've been with. If this had been my first cruise I would be totally put off!!

You should also be aware if you have food intolerances this ship is unable to fully cater for you I was sick of eating salad, first cruise I have a totally lost weight on.

I have sent an email to msc to lodge a formal complaint and they haven't even bothered to acknowledge this!

Cabin Review

Cabin was lovely, typical really, very clean and had everything you needed

6 Helpful Votes
previous reviewnext review

Find an MSC Virtuosa Cruise from $209

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy and Cookies Statement and Terms of Use.