This ship is beautiful but is completely let down by disinterested staff, bland food and poor organisation and entertainment. I would strongly advise against buying premium drinks package as they do not deliver, constantly fobbing us off with drinks from the cheaper package, constantly being bombarded by staff promoting extras even during meals. There were some great staff but they were outweighed by far by the rude ones. Will never cruise with MSC again, does not compare to.any of the other cruise lines we've been with. If this had been my first cruise I would be totally put off!!

You should also be aware if you have food intolerances this ship is unable to fully cater for you I was sick of eating salad, first cruise I have a totally lost weight on.

I have sent an email to msc to lodge a formal complaint and they haven't even bothered to acknowledge this!