Firstly, our itinerary was changed prior to embarkation causing some minor hassle but in these times we had to go with it.
Check-in at the fantastic new NCL terminal in Miami is breathtaking, unfortunately, the check-in staff was not very well informed regarding Latitudes embarkation.
Once onboard we headed straight for the pool deck for a cocktail, we were greeted by very abrupt, rude bartenders shouting about the need for a mask on to order drinks. Not a problem but not really the way you greet customers and before you all shout 'you should know the rules' this was not the case the week before on Encore. Unfortunately, the pool bartenders at the incredibly cramped Waves bar area or at H2O seemed only capable of making a good drink if tipped. Our drinks were so watery we couldn't drink them or so strong you needed extra mixers constantly. Incredibly not the case when you gave a tip. Whilst mentioning the negative issues with this cruise the main dining room staff were just going through the motions, no real interaction, and clearing up around you at 9 pm was not much fun. The food was lukewarm and not memorable. Our biggest and most obvious complaint was with the incredibly invisible cruise director. On this ten-day cruise, we did not see Simon Worldwide (Dubbed Lord Lucan) once. The standard glow party was a joke, no Lord Lucan, pumping rap & hip-hop to an audience with an average age of 50 was embarrassing. The after-party was the laziest didn't care event I have ever witnessed. No DJ, No Lord Lucan, No staff members. Just another hour of pumping rap & hip hop that appealed to about 2% of this cruise age dynamic. We decided to go to the nightclub and we were the only people in there and the music was so quiet you could have a conversation without a problem just finished the night off perfectly.