National Geographic Sea Lion Review

4.0 / 5.0
19 reviews

Cruise ok, Pre-trip Information was BAD

Review for Pacific Coastal Cruise on National Geographic Sea Lion
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michael patrick
2-5 Cruises • Age 30s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Sep 2021

The cruise was supposed to go through Hell's Canyon on the Snake River, then National Geographic just left that part of the voyage out, and instead took travelers to a farm market! Wow, big deal, and a big disappointment. Of course there was no refund for the missing part of the voyage. Seeing Hell's Canyon was why we booked the trip in the first place. The worst part of the trip was the lack of pre-trip information from Nat Geo. The employees at Nat Geo appear to be incompetent and do not return phone calls, ignore emails, and are not available to answer customer's questions. Travelers are left to guess about preparations for the trip. Be warned - to expect poor trip communications from Nat Geo.

You questions will go unanswered, and customers are left hanging and do not receive the proper information and guidelines for travel. It is unbelievable that this type of service is what Nat Geo offers to guests.

Cabin Review

The cabins are tiny with 2 small twin beds. There is only room for one person to stand in the cabin at a time, a second person must sit on the bed or wait outside. The audio in my cabin was not working so no ship announcements came through and no one fixed the broken equipment.

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