Wind Surf Review

4.0 / 5.0
259 reviews

Trainwreck - WindStar

Review for the Caribbean Cruise on Wind Surf
2-5 Cruises • Age 50s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Dec 2021

We chose Wind Star due to their itinerary in Lesser Antilles and positive experience from our first sailing with them for the French Polynesia summer of 2019. Unfortunately, COVID outbreak happened on Day 4 of 10. Wind Star dumped COVID positive passengers and their families in Barbados with no local support and sailed away to try to complete the rest of the cruise. They also failed to disclose the true extent of the outbreak without any information on the crew testing positive as well. Current refund strategy is credit for a future cruise which is a really bad joke. We now have to muddle through travel insurance claims to get some type of reimbursement for excursions not completed and all types of drink and WiFi passes not used. (Wifi did not work half the time) Complete disaster, so their slogan is right, 180 degrees from the ordinary - just in the wrong direction.

Cabin Review

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