In a nutshell: If you value service or food, avoid MSC. Food quality is horrible. Fullstop. Not even burgers and Hot Dogs they get right. I am from Europe, living in the US.This food is by no European or American standards acceptable for a major cruise line.

Service in the main Restaurants and buffets varies, but is generally very friendly and attentive.

The Bars are another story, I almost never got the drink I ordered. The Menies they have are fully outdated, most premium wines and spirits where not available. Or available at only one bar (randomly). In 89% of my orders I got either cheaper wine than ordered (Prosecco instead of champagne), wine that was open for 5 days and tasted like that, etc. service in bars was very very erratic. Often fast and good (with an inferior drink though), sometimes super slow. Read more