We chose back to back on the Konningsdam before all of the Zuiderdam early San Diego cruises were cancelled so we ended up being on the first Holland America voyage from San Diego. We expected challenges and Holland America did not dissappoint.
Embarkation was the easiest we have ever had. Showed up at 11:30am to drop off luggage (our priority group A1 boarding was 1:pm due to crew celebrations in the morning) and we were told we could board right away. All people involved in check in were happy and the atmosphere was so upbeat. They glanced at out covid test and vaccination cards and paperwork and then breezed through security. I uploaded an ID picture ahead of time but they took our pictures anyway. First big problem...The pictures were not "beamed aboard " the ship. At the gangway the picture of me was from my 2014 Zuiderdam cruise and they told me to go to guest services and have them take still another picture. Found a line down the hall at guest services with about 50 couples who had other strangers pictures attached to their accounts. Did not wait in that line and was never guestioned again about looking 7 years older.
Embarcation lunch in MDR was a total disaster. Two hours and some at out table never got parts of their meal or drinks. Went to Club Orange for dinner after this bad experience and dinner service there was even worse. Never did get my main course and gave up and left.
We had ambulatory accessible cabin on deck 5 room 5048. It was near the forward elevators and the balcony was terrific. It runs front-to-back so it is unusual. It had a picture window and a large balcony door but that extra size made the cabin very hot on sunny days. The hvac is the exact same as normal size cabins so it cannot keep up under a sun load. We had them come and work on it near the end of the second week but the weather cooled down on the way North so who knows if it helped.
We did the Muir Woods and Sausilito tour and it was great to see the giant Sequoia trees.