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Serenade of the Seas Review

4.5 / 5.0
Editor Rating
1638 reviews
3 Awards

No notice of itinerary change

Review for Serenade of the Seas to the Western Caribbean
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10+ Cruises • Age 70s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Oct 2021

Royal Caribbean changed our destination from Cozumel to Coco Cay without any notification one month before embarkation. Not only that but I bought an excursion for Cozumel and they didn’t refund my money. This was our first and last cruise on Royal Caribbean. We were so mad and didn’t find out we were not going to Cozumel until after the ship left port. There was nothing but one show per day in the theater, and, unless you paid for a specialty restaurant, there was only one place to eat. Masks were required EVERYWHERE unless eating. We were so glad to get off that boat. The changed destination was their private island in the Bahamas which was nothing more than a water park. This was not for senior citizens and definitely could not compare to Cozumel. They spent 8 hours there so the other 3 3/4 days was on the ship where, if you don’t drink or play bingo, you were bored to tears.

Cabin Review

Super tiny but plenty of storage. Our room steward was fantastic

5 Helpful Votes
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