This was our first river cruise, and we chose Scenic simply b/c the dates suited us. I preferred to book with a more well-known cruise line and was skeptical, never having heard of Scenic before.
Well, end of story, they earn 5 stars! Vastly exceeded our expectations. First, our cabin was perfect, adequate space and storage, and the roll-down veranda arrangement proved to be as enjoyable as the actual outdoor balconies that we'd had on prior ocean cruises.
But it was the service truly amazed us. Our butler, Marion, was a true pro, there anytime we needed anything, like early morning coffee or laundry. Housekeeping was equally accommodating, bringing us special bedding and daily restocking the minibar, which was included, btw.
Immactulate, nicely appointed, efficiently arranged. The "in-room" balcony worked great; we think we actually prefer it to the fully outdoor ones. Quality L'Occitnane toiletries. Good shower. Bed a little on the hard side for me, but to husband's liking.