I made a couple of posts on the American Cruise Lines Group before our 8/23 Grand New England Cruise expressing concern over whether it could live up to the fabulous experience we had with Viking on our first cruise two years ago after reading so many brutal reviews on Yelp and Cruise Critic. Well, about everything went wrong on this cruise that could go wrong and we had an absolutely fabulous time! We made some great friends, and benefitted from a wonderful entertainer and historian also subbing as the cruise director through all the turmoil, and a terrific maid and dining staff.
We travelled to Boston a day early to try to escape Hurricane Henri, which caused us to bypass our first day in Portland Maine to avoid the rough seas. We missed the planned day in Providence MA due to the COVID outbreak there, then missed our planned second day at Martha's Vineyard due to the remnants of Ida. Ended up in Portland the very last day only to catch an early morning bus to Boston to catch our flight home. With all the trials and havoc, you learn what really makes these experiences enjoyable.
Can't say enough about the temporary Cruise Director/Entertainer/Historian Robert Yonskie. A classically-trained vocalist comfortable performing everything from Opera to Broadway to Country, he was joined by his wife Stephanie during the last days of the cruise who was arguably an even better vocalist. My wife the retired vocalist and music teacher was in heaven! The food throughout the cruise was great, the wait staff was more than competent - our little group wanted to adopt our waiter. The food and service was maybe a tiny bit less impressive than with Viking, but who the hell cared! Same thing with the excursions.