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American Countess Review

-- / 5.0
Editor Rating
24 reviews

AQSC Puts the "Cuss" back in Customer Service

Review for American Countess to North America River
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6-10 Cruises • Age 60s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Aug 2021

Beautiful scenery, great entertainment, fair excursions, rude & inept customer service, and the most grossly mis-managed food service operation I’ve seen in my entire life. AQSC puts the “cuss” back in customer service.

This was our 10th cruise (river and ocean) and by far the absolute “bottom of the barrel”. Here are my observations (from best to worst) and what you can expect from an AQSC cruise:

• The scenery was great – it’s a very beautiful area.

Cabin Review

Nice cabin, very roomy. Cabin steward was a bright spot - she kept the cabin clean and well-stocked.

24 Helpful Votes
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