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Crystal Serenity Review

5.0 / 5.0
Editor Rating
289 reviews
43 Awards

Amazing cruise except for.....

Review for Crystal Serenity to Africa
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Kaylalala
10+ Cruises • Age 40s

Rating by category

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Additional details

Sail Date: Feb 2021
Cabin: Penthouse with Verandah
On safari…
Cape Town penguins
Madagascar

This was an absolutely amazing trip! The itinerary was perfect! Cabin and staff were phenomenal! Food was delicious but, husband got sick and that was a major bummer. This was my second time cruising with Crystal and had there not been an encounter with food poisoning, they would receive 5 stars hands down!

Crystal takes great pride in everything that they do. I met friendly guests (even the ones who thought I was entertainment) and wonderful staff. In fact, I’m still in touch with folks I met on that trip and anticipate lifelong connections. I imagine that there could’ve been some snobbery going on but I tend to be unaffected by such. I look for the good in things and usually find it, especially in people.

A question that I’m always asked is, is butler service worth it.

Cabin Review

Penthouse with Verandah

Penthouse was small but accommodating. Happy to give it five stars because we’re not super picky with needing a large cabin. Cabin met our needs and butler and staff performed as was expected. Bed was comfy and everything was impeccably clean.

2 Helpful Votes

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