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Celebrity Silhouette Cruise Review
5.0 / 5.0
Cruise Critic Editor Rating
1,939 Reviews

Staff do not care - Robots

Celebrity Silhouette Cruise Review by SIM75

2 people found this helpful
Trip Details
  • Sail Date: Jan 2020
  • Destination: the Southern Caribbean
  • Cabin Type: Deluxe Veranda 2B

Inflated prices for what you get, and outrageous cover charges for for any else. Noisy Cabin, door slamming most of the day and evenings. Had a bad excursion and the Officers on board could not resolve it, and did not honor what they offered to compensate. People working at Guest Relations Desk are mostly cold, not courteous and not smiling. Specialty restaurants charge way too much money for the overall experience. Felt stressed to finish at the the Murano, after paying US55.00 per person.

Rotten experience when calling Celebrity Cruises for pre and post cruise needs - long wait, mechanical service - you just don't feel like anything special. Air arrangements offered by Celebrity Cruises were a nightmare - it was extremely hard to have normal conversation with the booking agents - changes were made and they could not properly deal with them - never again. Probably the last cruise with that pretentious company.


SIM75's Full Rating Summary
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Cabin Review

Deluxe Veranda 2B
Cabin 2B 7307

Very noisy. Door slamming, people loudly talking on the balconies.


Port & Shore Excursion Reviews


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SIM75
1 Reviews Written
2 Helpful Votes
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