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Norwegian Spirit Review

4.0 / 5.0
Editor Rating
2031 reviews
38 Awards

Cruise was cut short -refund promised, but after 4 months NCL haven't paid it.

Review for Norwegian Spirit to the Mediterranean
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terry pattison
10+ Cruises • Age 80s

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Additional details

Sail Date: Feb 2020
Cabin: Mid-Ship Oceanview Picture Window

This cruise was supposed to visit Athens and Rhodes before going through the Suez Canal. Due to the refurbishment of the ship in Marseilles running over time, NCL cancelled the Mediterranean part of the cruise, and offered those who had booked a full refund if they wanted to cancel, or a 25% refund plus a 25% off voucher for a future cruise if they decided to go ahead with the trip. We did the latter, and enjoyed the cruise, but the refund plus voucher has not materialised, despite attempts to contact NCL.

We booked the cruise through a travel professional company, but they say they haven't received any monies from NCL, and therefore are not in a position to pay us the refund.

The refurbishment of the ship was not completed in dry-dock, so workmen were still working on the ship all through the cruise.

Cabin Review

Mid-Ship Oceanview Picture Window

Cabin OB

OK - 'desk chair' was very heavy.

7 Helpful Votes
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