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Norwegian Joy Review

4.0 / 5.0
Editor Rating
383 reviews

BirdTravels to Alaska on the Norwegian Joy

Review for Norwegian Joy to Alaska
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10+ Cruises • Age 60s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Aug 2019
Cabin: Concierge Villa Suite with Balcony


This was an Alaskan adventure on the newly refurbished Norwegian Joy. Alaska is one of our favorite locations to sail. The scenery and sea life can’t’ be matched.

We sailed on inaugural Bliss last year and we were scheduled to be on “inaugural” Joy after her $50M refurbishment to move her from an Asian-based ship to an “American” ship. But, NCL had other plans and cancelled our cruise so that they could do an additional week of media and travel agent cruises. A few months later, we are ready to experience the beautiful Norwegian Joy for the first time!

Cabin Review

Concierge Villa Suite with Balcony

Category: CC (Concierge Villa Suite with Balcony)

Room: 14170

Concierge Suites are only available on the Norwegian Joy, so we wanted to give one a try. NCL has done a wonderful job with contemporary room decor with colors from the sea. They have appointed the bed with throw pillows and a fabric runner (gone are the days of the tacky plastic mat). The bed is set as a queen, but it can be divided into two twin beds.

Each side of the bed has a separately controlled lamp and separate reading light. The lamp has a USB port for charging or a small bedside fan (although from a cybersecurity perspective, you should avoid using USB charging ports). None of NCL’s reading lights on any ship are exceptionally useful. The reading lights on the Joy are on flexible arms which never would stay in a position you needed. Each bed also as a good sized nightstand to stick a clock, CPAP, or just a bottle of water.

Across the bed, there is a flat screen TV and desk area. There is a separate vanity area next to the balcony door with a large mirror. The desk has the telephone and a Nespresso coffee maker (since this is a suite) which the room steward keeps well stocked. NCL has done away with ice buckets. On the desk and in the mini-bar under the desk, there is bottled water, liquor, and soft drinks for sale. The desk and the vanity have the only outlets in the room. There are a total of three U.S. outlets and two European outlets.

NCL TV: https://boards.cruisecritic.com/topic/2684918-birdtravels-to-alaska-on-the-norwegian-joy/page/7/?tab=comments#comment-58075639

Pro Tip: There are no outlets near the bed. If you have a CPAP, you will need to bring extension cord to bring power to the bedside. We always carry a light weight 12’ and 6’ extension cord for our CPAP. The outlets are controlled by the master power switch which uses your room key (or old hotel key) to activate. Also, room stewards have been instructed to unplug anything left in the outlets to minimize the potential of fire.

The bathroom is spacious with a double sink a beautiful glass tiled backsplash. There is ample room around the toilet (a lot less claustrophobic than a balcony). The room has a tub/shower combination. The Concierge rooms come with L’Occitane bathroom amenities (which we actually like better than the Bvlgari amenities used in the Haven.

With the larger bathroom, there isn’t sufficient space for a sofa. So, you get a couple of arm chairs and a small dining table.

Even in a Suite, there is a lack of storage space. The closet is double the size of a balcony, but still only has one set of shelfs. The desktop and rail quickly becomes overflow storage space.

The balcony was wider (because the room is wider than a balcony or minisuite. But its depth was similar to regular balcony room. The balcony had two standard balcony chairs and a tiny table for drinks.

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