Although Viking states that the Pakhomov has been remodeled, it's hard to find evidence of any renovation on this 20-year old vessel. The standard cabins have very small beds that are uncomfortable even for a normal sized person. The cabins have a "yacht style" bathroom with a shower incorporated into a very small space containing a lavatory (usually cracked) and toilet AKA-a Wet bath. Storage is minimal with but a single small drawer per passenger and insufficient space to store empty luggage. Standard cabins have no TV and even the few deluxe suites that have a TV have no TV service except in Moscow or St. Petersburg. News aboard was handled via a "daily newspaper" with as much space devoted to sports scores as was devoted to news. These four-page papers were produced in Brit, American, and Aussie editions.
Housekeeping service was good. Food service and quality was average to good although the breakfast buffet was underwhelming. The shipboard staff was usually able to handle routine requests without difficulty. Anything more than a routine request was generally met with a blank stare and a nebulous quasi-promise to "look into the matter". Shipboard cleanliness is good, but there are few amenities aboard these Russian river cruise vessels.
The six guides travel aboard and are augmented with local guides in each port. Our guide was very difficult to understand and consistently spoke in a low monotone so that it was hard to differentiate the important information from the general patter. She also seemed to have somewhat of an "attitude" problem with some of the passengers in our tour group. Choose your guide wisely because the guide you choose on the first day's tour will be your guide for the duration.