Have been on many cruises and tried this line for the first time. Wasn't impressed. Also have been dealing with customer service for a finance issue. They've been terrible. These guys are as disorganized as could be. I would not cruise with MSC again because I wasn't impressed with the cruise. But I definitely wouldn't take a chance with them after what we've been through with customer service. However, our room attendant was great. Our dining attendants were great. The food was pretty good in the dining rooms, but nothing off the charts. The variety and accessibility of food otherwise wasn't very good. The gym was the smallest I've experienced on a cruise. Pools weren't great. Amenities weren't anything special. Disorganized disembarkation at ports. Long lines that didn't make sense. Overall, average cruise but seems to have poor corporate organization and management. I'd rather pay more money and cruise with a better cruise line.