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MSC Splendida Review

4.5 / 5.0
Editor Rating
332 reviews
1 Award

Suite 9010 - The Cruise That Should Never Have Happened.

Review for MSC Splendida to the Middle East
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enuf42
6-10 Cruises • Age 60s

Rating by category

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Additional details

Sail Date: Mar 2020
Cabin: Suite

28 days from Dubai to Hamburg visiting places I had never been was the mantra for our cruise.

We set sail on March 12th 2020, same day I believe the world Pandemic was officially announced. Should MSC have let the cruise depart Dubai? - absolutely not. MSC's only objective was to get their vessel back to one of its home ports. There was no regard given as to the well being of its passengers, or the dangers it was potentially going to expose everyone to along the way.

In reviewing our cabin and the ship I will take out the emotion and absolute chaos that ensured at the Guest Services Counter and how absolutely ill informed and unhelpful they were on many occasions. Yes, unprecedented times but to be given email addresses to send your query to or told, "you didnt book that onboard so we cannot help you" was in itself frustrating and as unhelpful as you can get. This is when enquiring about laundry and gratuities prepaid - no they could not assist you!

Cabin Review

Suite

13 Helpful Votes

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