1. Home
  2. Cruise Reviews
  3. Volendam
The ports. The ports. The ports. The Price. The line (HAL). These are the things that attracted me to this voyage. This voyage of 11 weeks was my first cruise with a duration of over three weeks, and that alone turns the experience completely around. You see the same people, passengers & crew, over and over again and you get to know them. That was mostly good. Ran into many knowledgeable, seasoned travelers. Several of the enrichment activities (basically lectures) were great. In the negative column, the disembarkation was very disorganized and took a long time, with them calling for people (to disembark) who then accumulated at the gangway area but then couldn't leave due to wheelchairs being brought on board. Given the passengers, there were a lot of wheelchairs. Almost all things sold be HAL were excessively expensive. The big excursions and internet costs were astronomical. Liquor prices are up $2 over the last time I cruised (which wasn't long ago). I won't even consider the "premium dining" anymore. (Do they not realize that we've already paid for fine dining for every meal?) Tips are higher by $2 per day above the last time I cruised, but the fantastic Volendam crew deserved it. My final assessment will be tempered by how HAL treats the passengers for the sudden cruise termination. I realize it was beyond everyone's control, but how it is handled is not beyond control. Especially galling was that we lost the port of French Guiana, the sole reason for my obtaining $550 of vaccinations.

Volendam's Grand South America Voyage 2020

Volendam Cruise Review by djack77494

1 person found this helpful
Trip Details
  • Sail Date: January 2020
  • Destination: South America
  • Cabin Type: Standard Interior Stateroom
The ports. The ports. The ports. The Price. The line (HAL). These are the things that attracted me to this voyage.

This voyage of 11 weeks was my first cruise with a duration of over three weeks, and that alone turns the experience completely around. You see the same people, passengers & crew, over and over again and you get to know them. That was mostly good. Ran into many knowledgeable, seasoned travelers. Several of the enrichment activities (basically lectures) were great.

In the negative column, the disembarkation was very disorganized and took a long time, with them calling for people (to disembark) who then accumulated at the gangway area but then couldn't leave due to wheelchairs being brought on board. Given the passengers, there were a lot of wheelchairs. Almost all things sold be HAL were excessively expensive. The big excursions and internet costs were astronomical. Liquor prices are up $2 over the last time I cruised (which wasn't long ago). I won't even consider the "premium dining" anymore. (Do they not realize that we've already paid for fine dining for every meal?) Tips are higher by $2 per day above the last time I cruised, but the fantastic Volendam crew deserved it.

My final assessment will be tempered by how HAL treats the passengers for the sudden cruise termination. I realize it was beyond everyone's control, but how it is handled is not beyond control. Especially galling was that we lost the port of French Guiana, the sole reason for my obtaining $550 of vaccinations.
djack77494’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Holland America Volendam price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Standard Interior Stateroom
Cabin N
As expected. Cabin stewards did a good job.
Dolphin Deck Inside Cabins, Outside Cabins

Port & Shore Excursion Reviews