Silver Explorer Review

5.0 / 5.0
84 reviews

Exceptional repatriation following COVID19 event.

Review for Around the World Cruise on Silver Explorer
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Graham P
6-10 Cruises • Age 70s

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Sail Date: Mar 2020
Cabin: Vista Suite

During a recent cruise on the Silver explorer of the Chilean fjords, a fellow guest was transferred to the local medical centre in the beautiful village of Tortel. As the local authorities were concerned that the guest was possibly infected with COVID19, all guests who were ashore were directed to return to the ship immediately. The ship was shortly thereafter granted permission to continue the cruise, with a restriction of no landings until COVID19 test results were known.

Two days later just prior to a scheduled shore excursion, the Captain advised that the result had come back positive for COVID19, and all guests were directed to return to their cabins. For the following 4 days information in respect to our situation was scant, but we were to realise later the need for discrete communications.

Following the confinement to cabins, the chef together with his staff swung into action, and maintained the exceptional service for which Silversea is known. Prior to each meal we received a menu slipped under our door, which was astonishing. A full cooked breakfast was available with most of the accompaniments. Lunch was a three course meal with a two choices for each course. And dinner comprised four courses, with 3 choices for the main course. The quality and presentation of the meals which were delivered to our door was way beyond expectations. Furthermore, if you required any additional items for the complimentary mini bar, they were immediately attended to!

Cabin Review

Vista Suite

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