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MSC Orchestra Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
381 Reviews

Lovely

MSC Orchestra Cruise Review by NMMavuso

3 people found this helpful
Trip Details
  • Sail Date: Mar 2020
  • Destination: Africa

We choose different destination from previous years, te cruise was lovely despite the harvoc we are going through in the world one thing that was so so horrible is that I booked 2 cabins and to be placed at 14007 another ar 12019 when later the next day after having requested that we are placed in the same floor then the is a cabin available when we have already unpacked-now that was not nice at all at all..food was lovely, but this time is was not so clean, the lifts were forever dirty,finger prints on mirrors on the rails etc....rooms were made but not as neat as with Musica - staff not so friendly especially on the last days you could swear that they were frustrated, didnt portray full willingness except for the ones that working at the dining rooms - it felt as if the customer care downgraded a bit - please, at reception woow you just do not find any friendliness just people with a straight face no friendliness at all - please do encourage your staff as much as possible because we takr these trips for relaxing, to be away from all the stress-either than that all went well.thank you


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Cabin Review

Cabin was fine, beds not so neatly made...linen not changed but turned around dirtly part hidden in the inside...blankets


Port & Shore Excursion Reviews

Durban

We coild not due to the corona virus issues


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NMMavuso
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