We chose a aft balcony to come through the canal, hoping to enjoy the many sea days on the balcony and de-stress, relax and enjoy the break of the daily work grind. THIS DID NOT HAPPEN! We had oil droplets spewing from the funnel each and every day and these oil drops were landing on us, destroying our clothes, and not able to sit out without enjoying a daily spray of oil. Our room Stewart was amazing. He was very upset that there was so much oil coming out of the funnel and he scrubbed the balcony each day and even though we did ask for evening service he would come and wipe it down just in case we wanted to try and go out on the balcony. The guest services team did not believe that this was Happening and basically called us liars until 5 different people at 3 different times came to check out what was occurring. They finally gave us “white” shirts to put on if we wanted to go out on our balcony as the Engineer that came as a last effort to disprove us, said “It is oil and he can’t fix it out at sea, as he can’t shut down an engine”. Needless to say, we basically had an aft balcony room that was officially now an ocean view room. Not only were we concerned about what we would breath in if we wore the “white” shirts they provided to us to wear, if we wanted to use our balcony, but also what was being spewed into our ocean as we cruised along spewing the oil droplets. Safety, health and environmental concerns.
The sanitation effort on the crews part was exceptional, they all were working extra to ensure that the ship was disinfected continuously, minimizing the risk of exposure to the Coronavirus and ensuring we all stayed healthy. Absolutely Job Well Done!
Food was excellent, and serving staff was excellent to.
Cabin needed some work, but is not Stewarts fault. He was fantastic but there was issues coming out of dry dock with A/C, foul smelling water and oil droplets coming onto the balcony from the funnel. Some noise in the morning from crew moving items on the deck above (Serenity). Room is in excellent location. Close to buffet, dining room, serenity.
Very nice place to visit. Food was fantastic. Opportunities to buy souvenirs at restaurant as there is a little artisan market beside it.