We sailed on the American Queen from New Orleans to Memphis in March of 2019.
Due to mother nature the river was too high on the river when we sailed. The American Queen had to make a few adjustments from our original itinerary. However, this process seemed to be done very well. We were notified in advance of what would be changing before getting on the boat, and still were able to see everything we were hoping too, which was great!
When we arrived on the American Queen, there were people there to greet us and in good spirits. The atmosphere of the boat is very different from a major cruise line based on the size and the staff. With the boat being a smaller capacity, you can put a name to a face, and it creates a sense of warmth and homeliness, whereas other cruises you do not have the same feeling. We were able to meet a lot of guests from all over the country as well as some in other countries and hear their travel stories. We saw these same people walking throughout the boat, at dinner, the shows, and even on some of our shore excursions. You really get a sense of togetherness.
Response from CourtneyS, Guest Relations Manager