There was a glitch getting on the ship, which caused us to not start off the best, we waited in line outside the ship for hours & were never told why we were not allowed to board, and then once inside, more long lines- we heard it was a computer problem. Once we were onboard, they gave us temporary room cards, which meant we had to find the room steward every time we wanted to get into our room, finally received our keys at 9:00 that night. But, from then on Princess did not disappoint! Entertainment was good, especially two of the singers and the ventriloquist, Michael was terrific! One of the most entertaining shows was put on by the Master Chef and Maitre D- so funny and two of their staff sang and they were fantastic!

Our waiter in the Botticelli dining room was Yulia and her assistant, Daniel and they were EXCELLENT! Always had a smile and went above and beyond to make our dining experience the best! We also tried the specialty restaurants, Crown Grill was excellent and Crave was also very good! Our balcony room was very nice, closet space was plentiful. Our room steward, Savio was really good and anticipated what we needed without even asking. my husband has a C-Pap machine and Savio got us a bottle of distilled water without us ever

Mentioning it. Aaron, the Cruise Director was hilarious and his staff were so great, we enjoyed most of the activities. We also enjoyed the Escape Room, which you have to sign up for, there is a small charge-$8.00. In light of all that was going on in the world with the virus, we enjoyed our time on Emerald Princess!