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We wanted to try another cruise line - we had only sailed with Celebrity before this. The ship was about the same size as our previous ships. The decor and common areas were nice and we had no complaints. The Garden Cafe food was less than stellar. We ate one lunch here and one breakfast. The breakfast was good - the other meal was terrible. We did have great service and food in the Venetian main dining room. We like having the Irish pub open - to have a drink or a late night bite. This was nice. Hated the casino - as we are non smokers and this was bad with smoke !! The Cigar Lounge and Champagne Bar area -- were just as bad. We couldn't ever try these areas because of the smoke... absolutely terrible !! About half of the ladies restroom door locks did not work. Overall - they did push the sanitizing hands thing all over the ship - but most times the public restroom areas were not very clean - paper towels littering a lot of the floor. The entertainment was good. We went to most shows and tried most of the venues on the ship - besides the areas that were "smoky ". Service was ok. We were lucky enough to find a great waitress in the Venetian and requested her section nightly. Our room steward - never really touched base with us - but would say hello in passing. Customer service in the other areas of the ship were good. We did talk to a lot of people who were repeat Norwegian Cruisers - who told us not to judge Norwegian by the Dawn and this trip -- as they were disappointed too. We do plan on trying Norwegian in the future per this advice. Overall - our cruise was OK. Was not stellar - but we do love cruising so it was a good time. If you don't have a good time on a cruise - its your own fault ! We always meet and talk to so many people !!

First Time Norwegian Cruiser - was a bit disappointed !

Norwegian Dawn Cruise Review by Red E 4 Crusin

4 people found this helpful
Trip Details
  • Sail Date: March 2020
  • Destination: Caribbean
  • Cabin Type: Family Inside
We wanted to try another cruise line - we had only sailed with Celebrity before this. The ship was about the same size as our previous ships. The decor and common areas were nice and we had no complaints. The Garden Cafe food was less than stellar. We ate one lunch here and one breakfast. The breakfast was good - the other meal was terrible. We did have great service and food in the Venetian main dining room. We like having the Irish pub open - to have a drink or a late night bite. This was nice. Hated the casino - as we are non smokers and this was bad with smoke !! The Cigar Lounge and Champagne Bar area -- were just as bad. We couldn't ever try these areas because of the smoke... absolutely terrible !!

About half of the ladies restroom door locks did not work. Overall - they did push the sanitizing hands thing all over the ship - but most times the public restroom areas were not very clean - paper towels littering a lot of the floor.

The entertainment was good. We went to most shows and tried most of the venues on the ship - besides the areas that were "smoky ".

Service was ok. We were lucky enough to find a great waitress in the Venetian and requested her section nightly. Our room steward - never really touched base with us - but would say hello in passing. Customer service in the other areas of the ship were good.

We did talk to a lot of people who were repeat Norwegian Cruisers - who told us not to judge Norwegian by the Dawn and this trip -- as they were disappointed too. We do plan on trying Norwegian in the future per this advice.

Overall - our cruise was OK. Was not stellar - but we do love cruising so it was a good time. If you don't have a good time on a cruise - its your own fault ! We always meet and talk to so many people !!
Red E 4 Crusin’s Full Rating Summary
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Cabin Review

Family Inside
Cabin I1
First time for an inside room. Was adequate for what we needed. The bathroom area was good. The table on the left side of the room below the TV really hindered the person who was getting in/out of bed on that side - as you had to scoot around the corner of the table. Shower Gel and Shampoo are in dispensers in the shower - which was nice. NO CONDITIONER - which I had not packed.

Overall - the room was ok - I think we prefer at least an ocean view moving forward.
Deck 10 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews