• Write a Review
  • Boards
  • Log In
Ventura Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
870 Reviews

A Cruise from Hell at the Hands of P&O

Ventura Cruise Review by Potty Terracotta

11 people found this helpful
Trip Details
  • Sail Date: Feb 2020
  • Destination: the Caribbean

We chose this cruise to get away from the worst of the British Weather, although for the first 10 days it seemed we had taken it with us. Whilst the weather improved the cruise of Ventura got worse.

Ship Overall

Dirty on the Outside and just as bad on the insde especially Waterside Buffet which for a restaurant was particularly grubby with stains on seating, sofa style backrests and the backs of many chairs.


The ship was rammed to the rafters and in order to access any entertainment people were entering venues an hour before show start times. Within 30 minutes of showtimes it was standing room only at every venue apart from Metropolis - the Crow's nest equivalent and that was because it was uncomfortably cold during daytime.

The Tamarind Show Lounge electrical broke down 12 days before the end of the cruise so no entertainment could be provided, leaving just two - Havanna - often referred to as "Meercats" because it was so poorly designed the barriers were too high to see over without stretching your neck.. Films had to be shown in this lounge until half way through the cruise because the Theatre Company commandeered the Arena Theatre for rehearsals, yet they has been rehearsing in Southampton for two months prior to the cruise. In 5 weeks they put on three average shows. Most passengers thought they had got off in Hamilton the first stop - They were often seen however sunbathing and watching other shows.even though their were not enough seats for fare paying passengers. This was also true of the ship's crew who on many occasion were seated in the Arena Theatre whilst passengers were forced to stand.

The entertainment ranged from superb - Revolver and 4Tunes come to mind as well as Lloyd Howlett. The Aretha Franklin Tribute lady should not have even been on ship as she presented her first show "as sick" and by the end of her act so were we. As for the French juggler - it was a surprise he did not get a mass walkout.


Food in the MDR was generally good and hot, although the service was for the most part appallingly slow, often taking over 2.5 hours for dinner, so you then missed the first show time of any act.. The food in the Waterside Buffet was not of a very good standard and often tepid. At no time did I find at breakfast in 35 days and orange segments, peach segments, pear segments, I also never saw any tinned tomatoes ,or black pudding and only once did I see Hash Brown's. Other breakfast items were always available including appallingly cooked eggs and bacon,

Daytime Activities

If you like shuffleboard, Spa Treatments, Art, Bridge Craft Class, or quizzes you were inn for a treat, otherwise forget it. I attended an excellent Art Class taught by Debbie Arts which was excellent, however, again if you did not go 30 minutes earlier than scheduled you would find it difficult to get a seat.

Ports of Call

La Caruna then nothing for 5 days then a quick nod to Bermuda and Freeport in Grand Bahama than we were off at sea for days on end, until we reached Puerto Rico then it was port after port for 4 consecutive days, before leaving Barbados for the 10 long haul to Southampton - The Azores banned us from docking owing to the corona19 Scare, although luckily we had no cases on board.

To Summarise

This was in my opinion a 2Star Cruise paid for by 4Star Prices.

Many, many passengers were deeply offended by the performance of P&O whether it be the appalling array of guest speakers, the varied entertainment, the lack of seating, the breaking gown of venues and dirty condition people were exposed to.

An example being that no hand sanitisers were evident in the Pub, Casino, Theatre areas until over half way though the cruise and only then owing to the enhanced risks of novovirus or corona19

I feel cheated by P&O as did many other "seasoned and loyal P&O guests who have vowed never to go back

P&O - for God's sake - stuff Carnival and get the Quality back into your operations before you become a cruising Pariah.

Potty Terracotta's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Shore Excursions
Sign Up for Price Drop Alerts
Get tomorrow's price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Cabin was very dated with poor TV/Film Service shoices. The balcony seats were filthyas were the rails and missing floor matting. Our cabin Steward Surrendra was very good and kept the cabin tidy, The bathroom again was very aged and showed it. Several times our toilet failed to flush for several hours.

Port & Shore Excursion Reviews

Previous ReviewNext Review
Potty Terracotta
7 Reviews Written
50 Helpful Votes
Never Miss a Deal!
Subscribe and Save
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

More Ventura Reviews

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.