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Aurora Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
289 Reviews

P&O handing of Coronavirus escalation excellent.

Aurora Cruise Review by WirralCrusier

11 people found this helpful
Trip Details
  • Sail Date: Mar 2020
  • Destination: Europe

Picked this cruise as keen to see the Northern Lights. This is a 12-night cruise that spends 2 nights at the very top of Norway that offers an excellent chance to see Northern Lights. I was kind of expecting the cruise to be canceled but all seemed to be fine as we joined the ship at Southampton.

We set sail and headed up through the North Sea. Sea was a bit rough but the Aurora copes well with rough weather so it didn't move very much. This was our second time on Aurora after a 12-night cruise to the Canaries August 2019 and the ship does seem to cope well with stormy weather.

However, as the Coronavirus continued to spread across Europe the Norwegian Government decided to close their borders to cruise ships. The ship then had to turn round and head back to Southampton.

This of course was very disappointing as nearly everyone had booked the cruise to try to witness the Northern Lights. What did make the news more bearable, and indeed the remainder of the cruise was how P&O managed the situation. This was right across the board from the Captain down to the waiters and cabin staff. Got a full refund and an additional £400 per cabin onboard spend. P&O couldn't have done more.

The entertainment was top class. A male trio, solo male entertainer and a female singer - all were top class with great performances.

We had a retired Detective Chief Inspector giving a series of lectures - informative and entertaining insights into criminal investigation process.

The food in the restaurants was great - nice food well prepared and served. The staff very helpful. We did have a couple of issues with the cabin - but a quick call to reception and these were rapidly sorted. Jut as an aside, it beats me why people leave it until writing a review to complain about things that can be rectified whilst on-board.

Didn't bother with the Gym, although it seemed well equipped.

Unfortunately didn't get to experience any shore excursions - however, I can confirm that the North Sea is pretty much grey all over in early March

So whilst the aim of the cruise to see the Northern lights didn't happen the experience of the 5 nights we had on the ship was fantastic and I would not hesitate to recommend the cruise to others. Already booked on the 12 March sailing to Northern Lights in 2021

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