I have sailed with many other cruise lines and even NCL prior to this multiple times. The experience back then was a great experience. It appears to me that NCL has made some changes not for the good over time. The service was horrible, people unfriendly, no servers on the pool deck, hour waits to get a drink, embarkation was more than painful, etc. This was a complete waste of hard earned money for our honeymoon and I truly wish I would have spent my money elsewhere. I never write reviews and have never in my 42 years written a review about a cruise experience until this moment. The poor review is warranted. I would not recommend this ship to anybody. I will say one exception to the horrible service was the Assistant Cruise Director and an amazing life guard who was quite friendly. As for the server staff, the breakfast crew was a bit more helpful but as the day went on, good luck!
The cabin was average and our cabin steward was a nice guy. Apparently upon booking for our honeymoon they made some confusion on our room. We received a complimentary bottle of wine and a free cake (not worth the calories) but ended up with two twin beds lol. Not sure what they expect from honeymooners. Then when we finally got our beds put together, they were not even completed correctly and my husband spent the entire night falling through a crack in the bed! Come on NCL, you can certainly do better than this I would think.