This was the cruise of our dreams....and New Zealand didn't let us down.
Sadly there was much to disappoint on board.
We found organisation often chaotic specially on days we had to tender. You had to queue for tickets to join then queue to get off and it took an absolute age. Another occasion we had to queue for a ticket just to join the queue to get off the ship to get on a shuttle bus.
We found some of the ship's announcements inaudible due to thick accents, god knows how we would hear in an emergency.
Worst was the food services... Often in the buffet no tables, when you found one no knives or forks, then no plates, no teabags....endless.
In the main diving room, our waiters constantly brought wrong meals to people until it became a joke. I think they were over worked tbh but it wasn't much fun keep sending food back. There was no bonhomie at all.
Entertainment was mixed, didn't fancy ukele player, pianist or violinist, the magician and comic were excellent and apart from one show the ship's' dancers were really class. They did have one weird show about a dream. Very odd.
Our balcony cabin was good and our steward Arnold was top class.
Worth noting people who bought the cruise in Oz didn't pay gratuities, if you booked in UK they added them automatically. It was often hard finding waiters to serve you drinks in bars, prices were around 4.5 pounds for a small bottle or 6pounds for a pint, cocktails around 8 pounds. overall it was ok but wouldn't do princess again.