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Norwegian Pearl Review

4.0 / 5.0
Editor Rating
2295 reviews
6 Awards

Never Cruise NCL

Review for Norwegian Pearl to the Western Caribbean
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alexistribbyjones
2-5 Cruises • Age 20s

Rating by category

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Additional details

Sail Date: Mar 2020
Cabin: Mid-Ship Inside

First off, service across the board is lacking. Our ship cards got deactivated on the second day, due to a few members mistake, which prevented us from using any of the bars until reactivated. Therefore, we had to wait in the guest services like for 1 and a half hours. Cesar Diaz from guest services acted surprised that a card was deactivated and assured us it was our fault, not there’s.

Additionally, the majority of the wait staff acted as if they could not be bothered by actually helping us and doing there job, likely because they already have a $15/day tip coming their way. Very few speak good English and it is hard to communicate with the ones who stick around long enough for you to ask them a question or order something else. This was a big issue because my husband has a severe pineapple allergy and we had to make sure certain drinks didn’t include pineapple. With that being said, there were a few that were good and that deserved additional cash tips, which they were given.

Also, the ship rocked... a ton and all the time. I have been on several cruises, in much worse weather, and had never felt a boat shake so continuously.

Cabin Review

Mid-Ship Inside

Bed bugs.

Port Reviews

Miami

Easy to get on but ship was not ready when they started pushing us through security.

Roatan

Port was small and seemed dangerous outside. We took a fabulous excursion on our own to little French key.

Harvest Caye

This was the cruise ships island, yet we were unable to dock there and had to tender. Tendering seemed very unorganized. Island itself was okay. Pool was very nice and food/drinks expensive. Several people were complaining of jelly fish and sting ray stings from beach.

Costa Maya

Nice port but very commercial we took a cab to a resort.

Cozumel

Docked and dropped us off at an outside shopping mall. It was very small, not clean and touristy. Cops in riot gear were on street in front of mall.

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