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Emerald Princess Review

4.5 / 5.0
Editor Rating
1669 reviews
7 Awards

Slight disappointment

Review for Emerald Princess to the South Pacific
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RetiredNcruzn
6-10 Cruises • Age 60s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment

Additional details

Sail Date: Feb 2020
Cabin: Balcony

We really wanted to see Apia and PagoPago but these were substituted for Hilo and Kona. Had we wanted to see more of Hawaii we would have just booked Hawaii. We were also somewhat disappointed in the food, not what we expect from Princess. The Crown grill was a disappointment, filet was burnt, we didn’t say anything, by the time we saw the waiter, my wife had finished her meal. Share restaurant was delicious. Our cabin steward was very efficient and friendly. Crooners bar waiters were very efficient and friendly. Guest services is hit and miss, conflicting answers to questions, it’s in a bad location in the piazza (but then it’s like that on all Princess ships), when there’s entertainment in piazza it is difficult to communicate with crew - can’t hear them and I have excellent hearing but with accents it’s even more difficult and waiting in line, the smell from the casino is horrible. I’m especially disappointed and I understand why but when crew see people picking food from the buffet with their fingers eg French fries and eating it then going for seconds, or licking their fingers because a spoon dripped it disgusting, this should be better surveyed and passengers approached.

Cabin Review

Balcony

Cabin was fine, we enjoyed the location close to back elevator to zip up to buffet or down to Fusion. Close enough to laundromat that I could check in to see if it was busy

Port Reviews

Kauai

Just walked around the port

Tahiti (Papeete)

Loved it but bring bug repellent

Honolulu

Interesting to explore on our own or join up with a tour

Pago Pago

Did not stop at this port due to Covid 19 virus

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