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This was to be a get away to make up for a trip that ended because of a family tradgedy. The ship was fine, but the extra amenities were lacking. We tried the special dining at the steak house and the porterhouse was chewy and the filet mignon that replaced it was not much better. The wine package was not adequately explained and could only be used in a specific dining venue. There were only a few wines that met the criteria for inclusion and others were surcharged although there was no refund if the cost was below the ceiling price. The entertainment was professional and well done, although I was a tad surprised, when a Motown show had no black singers or dancers. None of the shows had any black entertainers. The spa offered a thermal package, but the only difference between it and the regular free salon activities were plastic sandals, and a robe. Although there was a pool, it was not private with the exception that no children were admitted. The general ship population was able to use it at any time. The balcony cabin we had was not private because the Promenade was just outside and on weather permitting days had a steady stream of people traipsing by at all times. The cabin steward was excellent and everything was done promptly and effeciently. The regular dining menu,service and quality was very good. The excursions offered by the ship were very expensive and did not live up to expectations. One port was bypassed because of weather and safety concerns. I had expected this trip to exceed the amenaties and experiences we have previously had with Norweigian, but alas they did not.

Overall disappointing experience.

Star Princess Cruise Review by johnmliinarich

Trip Details
  • Sail Date: February 2020
  • Destination: Hawaii
  • Cabin Type: Balcony
This was to be a get away to make up for a trip that ended because of a family tradgedy. The ship was fine, but the extra amenities were lacking. We tried the special dining at the steak house and the porterhouse was chewy and the filet mignon that replaced it was not much better. The wine package was not adequately explained and could only be used in a specific dining venue. There were only a few wines that met the criteria for inclusion and others were surcharged although there was no refund if the cost was below the ceiling price.

The entertainment was professional and well done, although I was a tad surprised, when a Motown show had no black singers or dancers. None of the shows had any black entertainers.

The spa offered a thermal package, but the only difference between it and the regular free salon activities were plastic sandals, and a robe. Although there was a pool, it was not private with the exception that no children were admitted. The general ship population was able to use it at any time.

The balcony cabin we had was not private because the Promenade was just outside and on weather permitting days had a steady stream of people traipsing by at all times.

The cabin steward was excellent and everything was done promptly and effeciently.

The regular dining menu,service and quality was very good.

The excursions offered by the ship were very expensive and did not live up to expectations. One port was bypassed because of weather and safety concerns.

I had expected this trip to exceed the amenaties and experiences we have previously had with Norweigian, but alas they did not.
johnmliinarich’s Full Rating Summary
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Cabin Review

Balcony
Cabin BE
The cabin itself was fine, but the people walking by on the Promenade was a distraction and created a lack of privacy. Fortunately there were many days that the Promenade was closed due to weather conditions, but alas that made the balcony less usable.
Aloha Deck Inside Cabins, Outside Cabins, Balcony Cabins

Port & Shore Excursion Reviews