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Westerdam Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
1,099 Reviews

Holland America was awesome despite a very difficult situation.

Westerdam Cruise Review by Kally Elizabeth

3 people found this helpful
Trip Details
  • Sail Date: Jan 2020
  • Destination: Asia
  • Cabin Type: Deluxe Ocean-View Verandah Stateroom

We chose this Asian cruise due to the itinerary (Ha!!)and visiting Vietnam was on our bucket list. Despite the Coronavirus situation, we thought the cruise was awesome.The Captain, cruise director, hotel director..and the entire crew were amazing. The passengers were kept informed of the ongoing changing situation and everyone ( passengers, as well as crew) became one big family supported each other. Holland America handled the situation in a very caring, professional manner. I have cruised over 50 times with various cruise lines, but after this experience with Holland America, I will be loyal to Holland A. Our cabin attendants, dining room waiters, dining room host were very attentive. The Entertainment in the main showroom was fine, BBKing lounge routine got very repetitious( same sets every evening). The cruise director, Jamie, was the best we have ever had. Holland America followed up with passengers due to the virus situation after passengers were back home which was a great policy.


Kally Elizabeth's Full Rating Summary
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Value For Money
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Cabin Review

Deluxe Ocean-View Verandah Stateroom

Love the aft facing cabin for the view, but found there was soot from the engines on my veranda each day and was difficult for cabin steward to clean, therefore, the deck chairs and floor of veranda were constantly dirty.


Port & Shore Excursion Reviews

Guide from tour company met us at cruise port and we took a roomy air conditioned private van and walking tour (8 hours) of Babcock. It included a all we wanted to see in Babcock, was reasonably priced and I would recommend Authentic Asia Tours.

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Highlights of Silhanoukville

Tour was fine. We could have gotten off the bus after touring the city, but we chose not to due to the garbage around the city and beach area.

View All 20 Highlights of Silhanoukville Reviews
Nha Trang

We loved Nha Trang. We took the bus (cruise sponsored) into the city. The city is great, beautiful beach area, fun shopping, and great Vietnamese restaurants. We will definitely come back to Nha Trang for an extended visit

Halong Bay

Took an 8 hour tour of HaLong Bay. There were 13 people on this tour so it was very private and manageable.We were served a 5 course authentic Vietnamese meal, had a beautiful boat tour and we enjoyed this tour in beautiful HaLong Bay very much.

View All 65 Halong Bay Reviews

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Kally Elizabeth
1 Reviews Written
3 Helpful Votes
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