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Magellan Cruise Review
3.5 / 5.0
Cruise Critic Editor Rating
479 Reviews

Dreadful cruise

Magellan Cruise Review by Michael R J C

5 people found this helpful
Trip Details
  • Sail Date: Feb 2020
  • Destination: the British Isles & Western Europe


Northern Lights Cruise Feb/Mar 2020

The good points, food we thought was quite good, staff in restaurants and bars very good. Cabin steward, Cabin 5009 very good always cheerful and helpful. We thought the dancers were excellent but the singers left a little to be desired. The two guest entertainers were way past their sell by date, a comedian who was so old and frail was unable to stand for very long had to sit down to tell his jokes and a magician who who would probable be more at home as a children's party entertainer.

So much for the good stuff now reality.

1. Due to bad weather we sailed one, just one day late but lost TWO ports of call. I wonder if the simply did that to cut cost at our enjoyment expense.

2. When we did dock we were always late, probably another money saving gimmick.

3. The disembarking and embarking procedure was utter pandemonium, management non-resistant although there seemed to be lots of staff wandering around in their officer suits doing absolutely nothing. They really ought to take lessons from any other cruise line.

4.We were in cabin 5009, not the most expensive on board I acknowledge, about an hour or so before we docked or departed at every port they started to run a piece of equipment that was deafening, it was impossible to sleep even difficult to remain in the cabin it was so loud.

5. One of the windows on the deck below us started to blow in during one of the storms apparently and according to the person who’s cabin it was said part of the ceiling also came down whilst water was running across the floor.

6.A few days later when more bad weather was expected they boarded up the deck 4 windows obviously as a precaution. Makes you wonder if the boat was actually seaworthy.

7. During the bad weather some of the chairs in the Captains Club fell over spilling their user across the floor. On guy fell at my feet and I saw at least two others. The entertainment was suspended whilst a lady medic was called to one. Problem was obvious the armchair leg base is far too small making it top heavy.

8. We both developed a bad chest and cough as it seemed did many of the passengers. When you sat in the theatre at night all you could hear was cough, cough, cough. The air con system must be so badly contaminated/maintained.

The number of cruise first timers we spoke to who vowed never to cruise again was incredible, a crying shame because cruising is a normally wonderful holiday.

We have cruised once on Columbus previously do not recall any serious problems but thought the Magellan was CMV’s flagship, we will steer clear of CMV in future unless there are radical improvements.

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Cabin Review

Clean but very, very small.

Port & Shore Excursion Reviews

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Michael R J C
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