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Navigator of the Seas Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
2,315 Reviews

Disappointed

Navigator of the Seas Cruise Review by KatRina17

1 people found this helpful
Trip Details
  • Sail Date: Feb 2020
  • Destination: the Bahamas
  • Cabin Type: Interior

We chose this cruise because I it was kid friendly. We celebrated 60th and 40th birthdays and went with a large group.

Cons

When contacting customer service before our trip, our group was misinformed many times.

Not as baby friendly has we hoped. We brought our 9 month old baby. Couldn’t get a high chair the first night and almost didn’t get one the second night. Had to go on a scavenger hunt just to get a spoon to feed baby.

Pretty crowded pool areas and you have to check out towels and wait in a line to return them. So inconvenient.

We didn’t upgrade our food package, so unsure if it would be any better, but food was mediocre. Fine dining dinner was not fine dining. More of a buffet that is served to your table. Very crowded in the dining room. Servers could barely get through to pass drinks and dishes.

There is a cooler in the room, but no fridge.

Standard rooms are dark, dingy and small. Definitely too small for a family of 4 (Parents, baby and toddler).

You truly are nickeld and dimed. We were told gratuity was included when we booked our trip, but were charged about $15 a day for each family member, which really adds up. Kids sailed “free”, but were also charged a gratuity and of course tax.

Professional photos were $20 per picture. Cost of Packages were outrageous.

Nassau could be fun, but you would have to pay for an excursion. Otherwise, it’s not worth getting off of the ship. Might as well enjoy ship amenities, while most everyone else is off of the ship.

We were celebrating 2 birthdays and it just didn’t seem special. We had a pretty large group too.

My parents balcony door was broken.

Pros

Service staff was exceptional and truly went out of their way to meet the needs of their guests. Housekeeping also did an amazing job keeping the rooms clean and tidy.

Cococay was an amazing time! Kids loved it. Wish we were there longer than a day.

Kids club is a nice break from the kids.

The taco restaurant was great.

Some of the people in our group got a balcony. Much more spacious and bright.

Exciting being out on the ocean and was a smooth ride.

This was our very first cruise and such a disappointment.


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Interior

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KatRina17
1 Reviews Written
1 Helpful Votes
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