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Our trip was fabulous. We love Norwegian. We prefer the mid size ships of about 2000 people. The elevators are never crowded and the garden cafe is smaller. We got lost so many times in the garden cafe on the Escape and the Breakaway. We also love to sit in the Spinnaker lounge and the bigger ships don’t have this large beautiful view at the top of the ship. It was sorely missed on the Breakaway/Escape. From passing the statue of liberty and. Verranzano bridge to coming into ports. It is a great room for music and dancing. No other room on the ship does what the spinnaker does. The food was excellent. We actually had a very bad night at Cagneys, with a waiter that disappeared for a long time and we think, neglected to put our food orders in. We waited 2 hours for our steaks. We were livid and complained. They satisfied us with more complimentary dinners etc and we subsequently had a very special dinner at Cagney's later in the week with stellar service. All food was wonderful. I could complain about a few dessert brownies and a profiterole that was very dry and hard. All you have to do is order something else! Also this ship had sugar free chocolate ice cream! Helps my diet so much! Service was terrific to stellar. Everyone tried to accommodate us in every way possible. The freestyle dining is a bit of a myth. We like to eat 6:30, 7:00, or the latest 7:30. It was a constant struggle to find a place to eat during our window. We usually make reservations 90 days before the trip so we get what we want. But this time, we were with another couple and our reservations were not all intact when we boarded ship. It took away from our relaxation to have to.be worrying about dinner reservations and have to beg hostesses to allow us to eat earlier. We ate at special restaurants 6 nights out of 10. But the reservations became a big hassle. Down side: Kids allowed unsupervised in hot tubs. They monopolize them. Should be a time limit. Deal or no deal is a rip off. $25. A card for nothing. They make huge amounts of money on bingo. Prizes are not commensurate. Kids are found at adult comedy shows. I sat next to a 13 yr old. No parents with him. Unacceptable. I suggest they add some newer activities. For instance, bands, guitar players are so boring they put you to sleep. We need more rock, dance music . More games like name that tune, jeopardy, wheel of fortune, etc instead of trivia. Our favorite shows on other NCL ships have been Jersey Boys, Rock of Ages, and the Buddy Holly Tribute. Absolutely fabulous! Comedy shows we love too. Especially adult comics. Keep the kids out!! They should get a spray tan salon. I would get a spray tan for a reasonable fee. This is a real money making idea! Also, a chiropractor on board giving adjustments would be helpful. What about glamour shots where someone makes you over before pictures? Last criticism: I am a video poker player in the casino with only 14 poker machines! Terrible. Our casinos in the USA devote at least 30-40% of slot machines to video poker. On this trip there were many VP players all fighting for 14 seats. I lose interest in playing with only 14 machines. We will be back on the Gem in March, our last effort to escape winter in NJ.

Fabulous trip

Norwegian Gem Cruise Review by spedteacher908

Trip Details
  • Sail Date: February 2020
  • Destination: Caribbean
  • Cabin Type: Oceanview Picture Window
Our trip was fabulous. We love Norwegian. We prefer the mid size ships of about 2000 people. The elevators are never crowded and the garden cafe is smaller. We got lost so many times in the garden cafe on the Escape and the Breakaway. We also love to sit in the Spinnaker lounge and the bigger ships don’t have this large beautiful view at the top of the ship. It was sorely missed on the Breakaway/Escape. From passing the statue of liberty and. Verranzano bridge to coming into ports. It is a great room for music and dancing. No other room on the ship does what the spinnaker does.

The food was excellent. We actually had a very bad night at Cagneys, with a waiter that disappeared for a long time and we think, neglected to put our food orders in. We waited 2 hours for our steaks. We were livid and complained. They satisfied us with more complimentary dinners etc and we subsequently had a very special dinner at Cagney's later in the week with stellar service. All food was wonderful. I could complain about a few dessert brownies and a profiterole that was very dry and hard. All you have to do is order something else! Also this ship had sugar free chocolate ice cream! Helps my diet so much!

Service was terrific to stellar. Everyone tried to accommodate us in every way possible. The freestyle dining is a bit of a myth. We like to eat 6:30, 7:00, or the latest 7:30. It was a constant struggle to find a place to eat during our window. We usually make reservations 90 days before the trip so we get what we want. But this time, we were with another couple and our reservations were not all intact when we boarded ship. It took away from our relaxation to have to.be worrying about dinner reservations and have to beg hostesses to allow us to eat earlier. We ate at special restaurants 6 nights out of 10. But the reservations became a big hassle.

Down side:

Kids allowed unsupervised in hot tubs. They monopolize them. Should be a time limit.

Deal or no deal is a rip off. $25. A card for nothing.

They make huge amounts of money on bingo. Prizes are not commensurate.

Kids are found at adult comedy shows. I sat next to a 13 yr old. No parents with him. Unacceptable.

I suggest they add some newer activities. For instance, bands, guitar players are so boring they put you to sleep. We need more rock, dance music . More games like name that tune, jeopardy, wheel of fortune, etc instead of trivia. Our favorite shows on other NCL ships have been Jersey Boys, Rock of Ages, and the Buddy Holly Tribute. Absolutely fabulous! Comedy shows we love too. Especially adult comics. Keep the kids out!!

They should get a spray tan salon. I would get a spray tan for a reasonable fee. This is a real money making idea! Also, a chiropractor on board giving adjustments would be helpful. What about glamour shots where someone makes you over before pictures?

Last criticism: I am a video poker player in the casino with only 14 poker machines! Terrible. Our casinos in the USA devote at least 30-40% of slot machines to video poker. On this trip there were many VP players all fighting for 14 seats. I lose interest in playing with only 14 machines.

We will be back on the Gem in March, our last effort to escape winter in NJ.
spedteacher908’s Full Rating Summary
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Cabin Review

Oceanview Picture Window
Cabin OA
The room was small tk us because we usually get a balcony. But we felt we were going to be in cold weather 2 days down and 2 days back. So we chose the ocean view. However the storage in this room was amazing. We were able to stow everything in drawers, bins, closet and under bed. The bathroom was the same size as in most balcony rooms. We loved being on deck 8, not far from all the action.
Deck 8 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins