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Symphony of the Seas Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
308 Reviews

It's ok

Symphony of the Seas Cruise Review by Kosh III

2 people found this helpful
Trip Details
  • Sail Date: Feb 2020
  • Destination: the Western Caribbean
  • Cabin Type: Ocean View Balcony

The ship was not our choice, we were in a group and the organizer always uses Royal,.

Embarkation was fast and easy aside from sitting in the terminal waiting to board.

Self -assist off the ship was quick and easy, 15 minutes or less from the time we started till we were outside.

The ship was too large for our taste, our cabin was 7600, middle/middle so everything was a long walk.

Elevators were a mob scene just like every other cruise; this is # 11, we've done Carnival and Celebrity.

The MDR food was very good, service was excellent. We ate there twice as 8pm was our time and that's too late.

We ate at Hooked, the seafood restaurant and service was superb and the whole lobster was excellent. However, several others said they went there late in the evening and the lobster was not good. We think they cooked it all ahead of time so since we were at first slot of the night that might be a possibility.

The buffet was not nearly as good as Celebrity buffet. There was never an omelet station at breakfast, very little variety from day to day. On the evening when there was crab claws, they did not have the cracker tool. We saw several people give up and let it go to waste.

There was no outdoor seating for the buffet, unlike Celebrity.

There were LOTS of kids, and they often seemed to be charging around with no parental supervision. More than once we saw near-collisions with kids and elderly folks with a cane or walker.

One aggravation was that on deck 7 at the Aft elevator, there was no way to pass from port to starboard side, one had to go up one or down one to cross over.

Staff was friendly and very attentive.

The solarium did not have a swimming pool, just a small 3ft deep pool with benches around the perimeter; all one could do was sit. The hot tubs were not hot but that's true of all the cruises we've done. Only one day was there an open towel station in the Solarium.

We did not do any shows so no comment.

There was no dedicated Piano bar just like Celebrity.

I did one ship excursion to a Mayan ruin, it went well. I also did an excursion on my own.

The Promenade and Central Park were nice but the flooring in Central Park was very slippery when wet, which was often.

We purchased a wrist band to use instead of the ship card but ended up needing the card at times and every time we got on or off the ship. What's the point?

Overall it was good, it WAS a cruise!

Kosh III's Full Rating Summary
Onboard Experience
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Shore Excursions
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Cabin Review

Ocean View Balcony

The cabin was quite nice. The bed was by the balcony and the balcony was huge because the cabin was on the "hump."

Far more storage than we needed.

The round shower felt cramped for two big guys.

TV had few channels but who cared?

Biggest complaint was that there was an electrical outlet on only one side of the bed so we had to have the steward put an extension cord in so we could both use cpap machines. A new ship should've had one on each side. The steward never taped the cord down on the floor- the first time it was not automatically done by a stared.

The steward was inconsistent: there were 2 glasses in the bathroom at the start but along the way only one was placed in there. We saw that other cabins had a box of tissue but never us.

Port & Shore Excursion Reviews


A walk across suspension bridges over a valley. 30 minutes or less but very enjoyable.

View All 8 Hiking Reviews

One hour drive to Mayan ruins, 2 hours at the site. Very enjoyable.

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Private beach party at Playa Mia. Open bar, buffet, great water day.

View All 696 Beach Reviews
Perfect Day at CocoCay

Took the trolley car around the island, saw a nice spot to hang out at a bar and stayed for a few hours.

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Kosh III
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