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Norwegian Gem Review

4.0 / 5.0
Editor Rating
2505 reviews
9 Awards

Exceeded expectations (but they were low to begin with)

Review for Norwegian Gem to the Caribbean
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10+ Cruises • Age 60s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Feb 2020
Cabin: Balcony

Not a cruise line devotee - i book for itinerary - so the 10 day caribbean out of NYC fit the bill to get some warmth and a break from old man winter with no airplane travel involved - last did NCL in 1989 on the Norway (anyone remember her?) - and had gotten mixed reviews since then - but figured what the heck, let's give her a try

THE SHIP: the gem is one of NCL's smallest ships - but with 2700 people onboard is probably the biggest ship i have ever been on - but most of the time nothing felt crowded - the ship is in very nice shape and she is a pretty ship - kept clean - only saw minor wear and tear ( a ripped cushion here, a broken seat there, but nothing outrageous) - with the abuse these ships take on a weekly basis it's understandable - like i said clean - with the disease scares lately there is a large push to keep the passengers from being unsanitary - but some of them are just plain slobs (trying to walk barefoot into the restaurant, leaving empty dishes on the stairs, grabbing slices of cheese with their bare hands (thats what the utensils are for) ) - so all in all we liked the ship

EMBARKATION: This was one of the biggest problems and a warning for future NYC sailings - the previous cruise got in a few hours late - we heard 2/3/or/4 hours late - so naturally we had to wait extra long to board - so 2700 people jammed on a warehouse/dock - yes NYC's piers leave much to be desired - do you think the cruise line could've broke down and splurged on some sandwiches, pretzels, chips or granola bars - NOPE - this could not have been the first time this has ever happened - no preparations - there was one vendor in the area selling food and obviously sold out - so no lunch for us that day because when we finally got on board three hours late - they shut down the restaurants for an hour to prepare for and do the muster drill - not a good way to start -

Cabin Review


see above

Port Reviews

New York (Manhattan)

see above

St. Thomas

never made it due to captain's call to avoid bad weather on the way back to NYC - no clue how right he was - but better safe than sorry i guess

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