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Norwegian Jade Review

4.0 / 5.0
Editor Rating
1965 reviews
4 Awards

Poor Management decisions Stay away from NCL

Review for Norwegian Jade to Asia
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10+ Cruises • Age 60s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Feb 2020
Cabin: Penthouse with Large Balcony

The handling of the above cruise by NCL and the treatment of the passengers was wholly abysmal.

This was not caused by one or two issues but a series of poor decisions, communication failures, and what can not be explained away by anything but corporate greed.

This all started with the news that the Corona Virus was impacting travel to Southeast Asia. Many airlines and cruise companies were allowing passengers to cancel or make changes without penalty due to the concerns raised by the virus. NCL was a glaring exception. Guests who made similar requests to NCL prior to the cruise were advised that there would be no refund or credit if we were to cancel.

Cabin Review

Penthouse with Large Balcony

The cabin was great except for the fact that when the ship is stopped you smell the exhaust fumes.

20 Helpful Votes
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