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Explorer Dream Cruise Review
3.5 / 5.0
Cruise Critic Editor Rating
63 Reviews

Very disappointing - never again

Explorer Dream Cruise Review by RICHIE NZ

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Trip Details
  • Sail Date: Feb 2020
  • Destination: Australia & New Zealand

first time cruise - last time now this company.

Welcome aboard - had to argue that we had pre-purchased a drinks package!

Food was only ok - most days stale bread was delivered to the table. albeit the waiting staff were very pleasant and attentive.

Spirits (drinks) watered down. Which i proved to the staff.

The surcharges and additional fees are a total rip!

Whilst I embrace a multicultural world and appreciate that English is not the native language of the Nightly MC - it would have been to understand what he was saying not having to second guess every other word.

The evening activities are extremely limited and only one entertainment bar open - which (my opinion) allows children to run around the dance floor till the early hours - why?

The casino, both time i visited - closed????

The cruise director - i really didn't need to hear ''i love you all'' every-time you spoke.

When departing the ship we got hit with unexpected charge of nz$480.00 fees and charges we couldn't understand....

leaving the ship was similar to boarding, we felt ripped. Congrats Carnival you sure understand customer service - not!


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RICHIE NZ
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