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Norwegian Jade Review

4.0 / 5.0
Editor Rating
1965 reviews
18 Awards

Profit before welfare

Review for Norwegian Jade to Asia
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Utoo
10+ Cruises • Age 50s

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Additional details

Sail Date: Feb 2020
Cabin: Inside

I chose this cruise because it’s Far East itinerary (save for Sihanoukville which is terrible) was excellent. We didn’t have a Far East cruise just Singapore-Thailand-Singapore due to port closures because of coronavirus. NCL should have offered cancellation and a full refund at embarkation. It didn’t and we were kept on a ship where passengers and staff were thrown off and fear and uncertainty grew. Captain and other senior crew invisible. Over 1,000 passengers signed a Petition demanding a refund. No response as yet.

The food was good and stateroom clean. Entertainment was poor- the Cruise Director was particularly poor and throughout we were encouraged to spend spend spend as the ship sailed at a loss. The loss of a significant number of crew affected those who remained. There were some stand out individuals but in the main the whole feel was tainted by events beyond their and our control.

I have sailed on other NCL ships and had a good experience. Unless NCL own up to their failings and do the decent thing - a full refund I shall never sail with them again. Profit before welfare

Cabin Review

Inside

Fine and clean

15 Helpful Votes
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