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Relatively good cruise. It was our longest but it was over before we knew it. The embarkation process was problematic. We had to sit in wheelchair access section and wait to be called. That section was in the direct line of the sun. I was sunburned before I got on the ship. Plus there was a computer problem that shut down the the baggage check just as we stepped up the the conveyor belt. It was a tediously & long (maybe 15 minutes) wait on a cane, after sitting in a hot sun-whipped melting chair before checking in. Waiting on staff with the wheelchair was an additional wait, but access went smooth after we boarded. The Dawn has been refurbished, but still ranked "old" for the wife and I. One of the main reasons is because it only had one U.S./American electrical outlet. Luckily we were smart enough to bring a surge extension that included 4 additional outlets & 3 USB recharge ports. We had a mini-suite on deck 11 (11572). The bathroom toilet area smelled of urine, but we did not alert the cabin steward because we did not want a bleachy and/or air fragrance odor applied. We had some issues with the room safe & had to call for service twice. It was discovered that my code would not work because at least 3-4 numbers on the keypad were not working. No new safes were available nor a technician that could remedy the situation so I just changed my code to include only those numbers that worked. Other than that the cabin was fine. Our cabin steward was Bernard and did did a great job of keeping our cabin clean (beds made, ice delivered daily, linen changed, trash removed promptly, etc.) Food: The main dining rooms were good (Aqua & the Venetian) and we had little trouble with our early dinner or breakfast arrangements. The Garden buffet was okay, but many times the beef & chicken entrees were dry & tough. The other choices were much better (i.e., salads, paninis, pizza, oxtails, fries, mixed roasted vegies, etc.) The loved Bamboo & Los Lobos but got some tough meat mostly beef) was served to us at Moderno. The chicken & filet mignon were exceptional. La Cucina, Le Bistro, O'Sheehans & Cagney's Steakhouse were all good. Entertainment: The Rockaway Duo was top-notch 5-star and we followed them every evening to the Atrium. The sound system was good & the ambiance of the Atrium venue (4- see-thru elevators behind the stage sandwiched in the middle by a 4-tier balcony, surrounded by a 2 level balcony for additional seating & listening enjoyment.) The song choices were mostly country with some R&B oldies mixed in. Unfortunately some evenings slow ballads were sung and that was a bad choice for folks who were generally older and getting tired anyway. We would have liked to listen to the jazz from the house band but they played too late at night. Music performed at poolside was generally good but more variety with reggae & Caribbean music should have been included. The workers: All of the servers, bartenders, customer service staff, room stewards, food servers/cooks & managers were excellent people....very courteous, friendly, easily approachable and ready assist. Our excursion: Since we don't walk that well in uneven areas, stairs & skip the beach scenes we only went on one excursion..in Puerto Rico. The Fiesta Latina which included performances & Latino history from 80-year old open-hand guitar legend Juan Carlos. He & the dancers were fabulous, but we had a few issues beforehand on where we were to meet for the transportation. By the time we figured out where we were to meet we were at the back of the line. No problem! Once we disembarked our air conditioned coach (& after 8-10 unexpected steps leading up & into the venue) we were treated to a tasty cup of sangria & then a great small stage show. Loved it. All in all our 14-day cruise was quite enjoyable. Initially we dreaded that it might be too long, but the time flashed by so fast we were envious of those staying on-board to go out again on the next sailing. We also met some great guests on-board that help make the cruise a bit more colorful. We can't wait to sail again. next year.

Quite enjoyable

Norwegian Dawn Cruise Review by shizoik

1 person found this helpful
Trip Details
  • Sail Date: February 2020
  • Destination: Caribbean
  • Cabin Type: Mid-Ship Mini-Suite with Balcony
Relatively good cruise. It was our longest but it was over before we knew it.

The embarkation process was problematic. We had to sit in wheelchair access section and wait to be called. That section was in the direct line of the sun. I was sunburned before I got on the ship. Plus there was a computer problem that shut down the the baggage check just as we stepped up the the conveyor belt. It was a tediously & long (maybe 15 minutes) wait on a cane, after sitting in a hot sun-whipped melting chair before checking in. Waiting on staff with the wheelchair was an additional wait, but access went smooth after we boarded.

The Dawn has been refurbished, but still ranked "old" for the wife and I. One of the main reasons is because it only had one U.S./American electrical outlet. Luckily we were smart enough to bring a surge extension that included 4 additional outlets & 3 USB recharge ports.

We had a mini-suite on deck 11 (11572). The bathroom toilet area smelled of urine, but we did not alert the cabin steward because we did not want a bleachy and/or air fragrance odor applied. We had some issues with the room safe & had to call for service twice. It was discovered that my code would not work because at least 3-4 numbers on the keypad were not working. No new safes were available nor a technician that could remedy the situation so I just changed my code to include only those numbers that worked. Other than that the cabin was fine. Our cabin steward was Bernard and did did a great job of keeping our cabin clean (beds made, ice delivered daily, linen changed, trash removed promptly, etc.)

Food: The main dining rooms were good (Aqua & the Venetian) and we had little trouble with our early dinner or breakfast arrangements. The Garden buffet was okay, but many times the beef & chicken entrees were dry & tough. The other choices were much better (i.e., salads, paninis, pizza, oxtails, fries, mixed roasted vegies, etc.) The loved Bamboo & Los Lobos but got some tough meat mostly beef) was served to us at Moderno. The chicken & filet mignon were exceptional. La Cucina, Le Bistro, O'Sheehans & Cagney's Steakhouse were all good.

Entertainment: The Rockaway Duo was top-notch 5-star and we followed them every evening to the Atrium. The sound system was good & the ambiance of the Atrium venue (4- see-thru elevators behind the stage sandwiched in the middle by a 4-tier balcony, surrounded by a 2 level balcony for additional seating & listening enjoyment.) The song choices were mostly country with some R&B oldies mixed in. Unfortunately some evenings slow ballads were sung and that was a bad choice for folks who were generally older and getting tired anyway. We would have liked to listen to the jazz from the house band but they played too late at night. Music performed at poolside was generally good but more variety with reggae & Caribbean music should have been included.

The workers: All of the servers, bartenders, customer service staff, room stewards, food servers/cooks & managers were excellent people....very courteous, friendly, easily approachable and ready assist.

Our excursion: Since we don't walk that well in uneven areas, stairs & skip the beach scenes we only went on one excursion..in Puerto Rico. The Fiesta Latina which included performances & Latino history from 80-year old open-hand guitar legend Juan Carlos. He & the dancers were fabulous, but we had a few issues beforehand on where we were to meet for the transportation. By the time we figured out where we were to meet we were at the back of the line. No problem! Once we disembarked our air conditioned coach (& after 8-10 unexpected steps leading up & into the venue) we were treated to a tasty cup of sangria & then a great small stage show. Loved it.

All in all our 14-day cruise was quite enjoyable. Initially we dreaded that it might be too long, but the time flashed by so fast we were envious of those staying on-board to go out again on the next sailing. We also met some great guests on-board that help make the cruise a bit more colorful. We can't wait to sail again. next year.
shizoik’s Full Rating Summary
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Cabin Review

Mid-Ship Mini-Suite with Balcony
Cabin MA
About the right size for the 2 of us. Can't imagine 3-4 people staying in such a space. Only one electrical outlet. Nice balcony. Room steward kept up with the comfort & cleanliness. Room safe was a bit tricky to operate. TV was fine with some decent movie shown at night. Great jazz playing on the ship observation/info channel.
Deck 11 Inside Cabins, Balcony Cabins, Suite Cabins

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