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We chose this cruise because of itinerary and because we had sailed on MSC twice before. Because my wife is in a wheelchair, we had a balcony cabin 12151 which was spacious and even had a ramp out onto the balcony. Our only criticism is that unlike a couple of other ships we have sailed on recently, the door was not electrically operated so my wife could not open and close it unaided. Similarly, all the disable toilet facilites on board had manual doors so she had to be accompanied each time she needed the toilet. Embarkation was very smooth and quick - only took 30 minutes. The food in the main dining room was nothing out of the ordinary and the service was very slow as one waiter had to serve several tables on his own. Quite often we had to ask for our wine to be replenished. The entertainment in the theatre was the usual MSC combination of singers/dancers/acrobats which became a bit repetitive. There was a Swiss ventriloquist on a couple of nights who was terrible! The announcements in several languages is quite irritating. The ports we visited were all wheelchair accessible (no tenders) but it is extremely disappointing that MSC could not offer a single excursion which was wheelchair accessible! So in each port we made our way on shore and negotiated with the local taxis. Disembarkation was a farce ! - We had to vacate our cabin by 7.30 am but we did not actually leave the ship until 11:45 - so lots of hanging around. Once of the ship we had to make our own way to the airport for our flight home. We cannot praise the staff too highly - they were excellent and so friendly. A special mention for Yuvna & Lavan in the Jazz Bar who really made us so welcome.

A very good cruise with a few minor problems

MSC Divina Cruise Review by whitehousecomp

1 person found this helpful
Trip Details
  • Sail Date: February 2020
  • Destination: Western Caribbean
  • Cabin Type: Fantastica Balcony Stateroom
We chose this cruise because of itinerary and because we had sailed on MSC twice before.

Because my wife is in a wheelchair, we had a balcony cabin 12151 which was spacious and even had a ramp out onto the balcony. Our only criticism is that unlike a couple of other ships we have sailed on recently, the door was not electrically operated so my wife could not open and close it unaided.

Similarly, all the disable toilet facilites on board had manual doors so she had to be accompanied each time she needed the toilet.

Embarkation was very smooth and quick - only took 30 minutes.

The food in the main dining room was nothing out of the ordinary and the service was very slow as one waiter had to serve several tables on his own. Quite often we had to ask for our wine to be replenished.

The entertainment in the theatre was the usual MSC combination of singers/dancers/acrobats which became a bit repetitive. There was a Swiss ventriloquist on a couple of nights who was terrible!

The announcements in several languages is quite irritating.

The ports we visited were all wheelchair accessible (no tenders) but it is extremely disappointing that MSC could not offer a single excursion which was wheelchair accessible!

So in each port we made our way on shore and negotiated with the local taxis.

Disembarkation was a farce ! - We had to vacate our cabin by 7.30 am but we did not actually leave the ship until 11:45 - so lots of hanging around.

Once of the ship we had to make our own way to the airport for our flight home.

We cannot praise the staff too highly - they were excellent and so friendly.

A special mention for Yuvna & Lavan in the Jazz Bar who really made us so welcome.
whitehousecomp’s Full Rating Summary
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Cabin Review

Fantastica Balcony Stateroom
Cabin B2
Because my wife is in a wheelchair, we had a balcony cabin 12151 which was spacious and even had a ramp out onto the balcony. Our only criticism is that unlike a couple of other ships we have sailed on recently, the door was not electrically operated so my wife could not open and close it unaided.
Cupido Deck Inside Cabins, Balcony Cabins