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Disney Fantasy Review

4.5 / 5.0
Editor Rating
435 reviews
55 Awards

Don't stay in 2018

Review for Disney Fantasy to the Western Caribbean
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Disneycruiser62
10+ Cruises • Age 50s

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Additional details

Sail Date: Feb 2020
Cabin: Deluxe Oceanview Stateroom

This was a seven-night Star Wars Day at Sea cruise sailing the western Caribbean. While the cruise was fun with lots of activities on board for children and adults, it was spoiled because of the terrible cabin we had, stateroom 2018 on deck 2 midship. The cruise had a few nights with rough seas, and we couldn't sleep because of a loud banging noise coming from the deck below. Although Guest Services and Housekeeping were sympathetic, no one eliminated the noise. The last night we had to sail through a terrible storm to return to Port Canaveral. The Housekeeping manager offered us another cabin to sleep in on deck 2. The seas were so rough, it didn't help. Disney must know there is something wrong with 2018. Do yourself a favor and choose another stateroom.

Star Wars activities were fun, and the entertainment staff added more activities on the day we would have been at Grand Cayman. We couldn't go to Grand Cayman, our second stop, because after we left Cozumel, our first stop, the ship had to sail back to Cozumel because a passenger had a serious medical emergency. Port charges and excursions for Grand Cayman booked through Disney were refunded. Fireworks for pirate night also were cancelled, and a brief fireworks show was scheduled for the following day.

Star Wars day on Thursday, a day at sea, was fun with lots of events for kids and adults, including fireworks.

Cabin Review

Deluxe Oceanview Stateroom

Don't choose 2018, which is located on deck 2 midship. A loud banging noise kept us up a few nights with rough seas. No one could figure out the noise. We were offered a different room at around midnight the last night of the cruise. My husband went to the other stateroom to try to sleep, but my daughter and I stayed in 2018 because the seas were so rough because we were sailing through an intense storm, we were afraid to get up because we are prone to motion sickness. We couldn't sleep, so we just laid on the bed with our eyes closed. We were sailing from Castaway Cay back to Port Canaveral. Be aware that Disney won't adjust the ship's course the last night. No announcement was made to warn people that we would encounter extremely rough seas. It started to calm down at around 4 a.m., and we docked around 6 a.m. Worst night ever on a Disney ship. Guest services gave us a treat bag with popcorn, Mickey-shaped rice krispie treats and a bottle of Asti Spumante.

6 Helpful Votes

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