This was our second Norwegian Cruise. Our first was out of Manhattan in 2014 on the Breakaway to Bermuda. We made use of none of the specialty restaurants, ship sponsored shore excursions or drink packages. In spite, we enjoyed it and rebooked on the Escape our of Miami in Feb 15, 2020.
Pros: the staff, to include general manager and assistance general manager were easily accessible and accommodating. Very much so! We had a small problem and called Duncan, the assistant GM and he was fabulous. Our problem wasn’t solvable, but Duncan spent a lot of time sorting the issue out. The staff was beyond gracious and friendly! The ship was immaculate. There were so many people on board, but we never waited in line to eat, see a show or play the slots, or just get around the ship. Pretty impressive feat. A large vessel with a small bouy feel to it! Our Steward was a hard working man named Mario (although I believe his actual name was Olayao). He was in and out of our cabin three or four times a day keeping it clean and comfortable. He was the Steward for 12208. Another noted worthy staff memeber was a waitress, Lourdes, from Cagney’s steakhouse. She may be the finest waitress I’ve ever had. Friendly, prompt, professional, courteous. Norwegian is lucky to have Duncan, Lourdes and Mario! They are the reason we will cruise again with NCL.
The cons: Belize’s Harvest Caye is a manufactured island, I believe solely for NCL. It was expensive and offered no real local feel. Everything was touristy and artificial. Don’t get me wrong, it was a beautiful little island, but felt a little like a low budget theme park. It should be part of the meal and drink package, particularly if it is solely a NCL property. Because we dropped anchor rather than moor pierside, the liberty launches (tendering vessels) were madness boarding on each end. The lines getting off the ship were decks long and the lines getting onto the liberty launch back to ship was a quarter mile long! It took 2 1/2 hours to back aboard. The wait was all on the harvest Caye end. Boarding from the liberty launch was pretty quick.
Our cabin was clean, cool, comfortable! All thanks to Mario! He is the best Steward!
A terrible stop. A phony island off the coast of Belize. I would be happy to go elsewhere.