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Riviera Review

4.5 / 5.0
Editor Rating
682 reviews
81 Awards

Total Indifference

Review for Riviera to the Caribbean
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jcfox
10+ Cruises • Age 70s

Rating by category

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Additional details

Sail Date: Jan 2020
Cabin: Concierge Level

We thought we should try another line as we had only done many cruises on Crystal. Positives- our cabin was very nice, our steward was great, and room service was good, tea was nice. Unfortunately the tiny table on our veranda was so small that we had to eat with our plates on our lap. Negatives- terrible service regarding drinks at dinner ( we had the premiere package), terrible food in main dining room , Toscana dinner was bad, other specialty restaurants were good, buffets were fine but crowded. Supervisors were excellent at avoiding eye contact. The servers were all very good, but clearly would rather have been somewhere else. Pool area had jerks leaving items to reserve leaving many with nowhere to sit. Chairs crammed in. Certainly Crystal is more expensive, but if you want a great experience book there. This line couldn’t care less if you come back.

Cabin Review

Concierge Level

Cabin was very clean, steward was great, table on veranda was useless for dining, little storage room for clothes.

2 Helpful Votes

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