MSC Seaside Review

4.5 / 5.0
1,314 reviews

CHEAP CRUSIE LOTS OF ISSUES

Review for the Eastern Caribbean Cruise on MSC Seaside
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lbvguy25
10+ Cruises • Age 40s

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Sail Date: Jan 2020
Cabin: Bella Balcony Stateroom

I was very excited to go on the seaside. Unfortunately from the beginning we had issues. We arrived and our room was dirty. Blood stains on sheets, feces in bathroom toilet, shower clogged. They did come and re-clean room. We then never received luggage. We called on it and then later in the evening our bag was left in the hallway broken and items were falling out. WE called the reception and they apologized that they damaged the luggage and lost several of our items. They stated that if we make a claim that we would be reimbursed at the end of our cruise. The following day the electric socket in the room started sparking and the built in hair dryer caught on fire. They came to fix the issue again.

The whole cruise was not good and the maintenance on the ship was not good either especially for being a newer ship.

The ship was understaffed and there was always a wait for ordering a drink from the bar

Cabin Review

Bella Balcony Stateroom

balcony room. maintanance on room was poor. the electrical outlet was away from wall and sparked and caught blow dryer on fire. the shower was so clogged that it overflowed into the room on the floor. they had to send maintanace to come to room and snake the pipes to clear the clog. sheets were stained and housekeeping stated to us that they had so many rooms that things get overlooked at times. GROSS AND VERY UNSANITARY. ESPECIALLY WITH THE CORONAVIRIUS ISSUES!!! WATCH OUT

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