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Norwegian Sun Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
2,215 Reviews

Just OK Anniversary Cruise

Norwegian Sun Cruise Review by hillbilly1

1 people found this helpful
Trip Details
  • Sail Date: Feb 2020
  • Destination: the Western Caribbean
  • Cabin Type: Oceanview Picture Window

We wanted a short cruise on a smaller ship to celebrate our 50th anniversary of meeting (not wedding), which happened on Valentine's Day, 1970. The Sun appeared to fit the bill, being much smaller than our previous ship, Harmony of the Seas. We were pleased with some things, while others were just -- meh. A breakdown is as follows:

Embarkation: A- The Sun was the only ship at Port Canaveral on Feb. 12, Wed. so parking, shuttles, etc., were a piece of cake. They apologized for taking a little longer to process paperwork due to the virus and scrutinized thoroughly our passports.

Cabin: C We had an ocean view (deck 7) with a larger window. However, it was smaller than expected and the bathroom was tiny with a very friendly shower curtain. Space was adequate for our belongings for 5 days, but the sofa was hard and "cardboardish". TV was fine, but no network channels, 2 or 3 movie channels, and 3 news channels. The window was behind the bed, which provided lots of light, but to see out, you had to climb on the bed. Throughout the cruise, the room was cold and we weren't able to ease up on the AC. Living in FL, we prefer it to be a little warmer, but this didn't happen. Outside noise was minimal.

Cabin Steward: C+ Our beds were always made and bathroom cleaned. However, we asked that he place some sodas in the frig, as we don't drink hard drinks and didn't have a soda package. This never happened after 2 requests,so we gave up. Also, he didn't replace the glasses with clean ones, so we ended up reusing the glasses. We couldn't tell that our cabin had been included in the recent refurbishment, as the mirror was "very old" and screws were coming out of the panel beneath the sink.

Ship: C+ We liked the small size,although our forward cabin required us to walk to the aft for meals and entertainment. Elevators were usually uncrowded. Venues were on the small side, often resulting in no seats with people standing. Restaurants were usually smaller requiring a wait and the buffet was too small to accommodate the traffic. One big problem: With over 20 cruises, I've only felt queasy or dizzy a couple of times during storms. However, for the first 3 days, I was a bit on the seasick side with no apparent storms. Finally, I obtained some pills from customer service and asked why the ship seemed to be rocking (and rolling) so much. The crew member said that he had also been a bit sick and had missed a couple of shifts of work. He also didn't think that the ship, being so old, had the stabilizers that newer ones used. Although we didn't care about glitz, water slides, go carts, etc., we were still a little "meh" about it. It was OK.

Entertainment: B+ Only went to a couple of shows. The Rock show was good and fun. The magician was really good (A) and funny. Missed the others. The piano guy was also good, but we could only find seats during one evening.

Cruise Director: A- From what we saw, he was pretty good. The cake decorating contest was hilarious as his antics were "spot on" for us.

Dining: C- Overall, we didn't care for the food. The main dining rooms were OK, but just OK. Our 2 special meals were at Los Lobos and Cagneys and we weren't impressed. I'm a vegetarian (not vegan) and choices were very limited. All the beans in Los Lobos are made with meat, leaving me with chips and salsa. The best thing I had at Cagneys was the creamed corn as the potatoes were so-so. My wife's filet mignon was OK, but not anything to brag about. Were supposed to get an anniversary cake, but it never came.

Service: B In general, service aboard the ship was fine, nothing exceptional,but better than adequate. Staff were friendly and usually attentive.

Ports: A- Having been to both Costa Maya and Cozumel, we enjoyed both. In Costa Maya, we just walked around all the shops, but had a good time. We'd been on several shore excursions on Cozumel before, so this time did something different - toured the chocolate factory where we made some chocolate wafers and took a quick tour of the Mayan ruins at San Gervasio. We really like these ports and will go back again.

Cost: C We paid over $1500 for a 5 night ocean view cabin. Although not excessive, we've gotten better value on RCI, Carnival, and Princess. We've been on several Norwegian ships before, but this wasn't our favorite cruise. It was OK.

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Oceanview Picture Window

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