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Norwegian Breakaway Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
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Norwegian Breakaway Cruise Review by feeferlump

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Trip Details
  • Sail Date: Jan 2020
  • Destination: the Western Caribbean
  • Cabin Type: Oceanview Stateroom with Large Picture Window

Not what it's advertised to be. At sea days, very poor shipboard activities. They exist, but are short. When you are so bored you find yourself in the library playing checkers, there is a problem. Although many of the staff members were wonderful, there were also rude, arrogant and outright nasty crew members as well. I have been on three different cruise lines and this one by far was the most boring with the worst staff.

Our room had the bed made each day, but on a 10 day cruise you shouldn't have to ask to get your sheets changed and bathroom actually cleaned! Rude pool people telling us to instruct our cabin crew to not take towels out of the room, that it was OUR fault they would charge us $25 per towel!

Bad service in restaurants - 45 minutes to get a soda!! A paid dinner show, completely falsely advertised!! Free shows were all amazing, but the cruise line didn't care how bad the dinner show was and refused to refund our money - even though we couldn't eat the food! No menu to even see, and served food we couldn't eat.

Pulled into a port - without ANY warning, they shut down the gangway so another ship could pull in. I know this must be done, but they didn't let guests know with any amount of time it would shut down so we could get off - so we were stuck on the ship for over an hour and missed all that time in port while we were left to sit around and do NOTHING!

feeferlump's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Cabin Review

Oceanview Stateroom with Large Picture Window

Don't ever let them put you at the front of the ship!! Request the middle - we had 14' waves and we bounced all over! Phone off the hook, doors swinging - not the ship's fault, but it was miserable!

Port & Shore Excursion Reviews

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