Just like so many of you, I came to cruise critic to read reviews before I booked my 9 Day Caribbean Cruise on NCL's Breakaway. After reading so many negative comments I still booked on NCL, because I've sailed on NCL several times before without any issues. I believe that some people return home after a cruise and then use Cruise Critic to complain about everything. Some people will complain about anything and you just can't satisfy them.
I read about unfriendly workers on the ship (couldn't be farther from the truth). I read about how the employees seemed overworked (again, although they work long hours), they didn't seem lifeless or tired to me. I read that the food is not good, perhaps other reviewers were eating on-shore or expected 5 Star Dining...hey this is cruise ship serving over 4,000 people, 3+ meals a day....is it 5 Star dining, not likely, but I found the food very good and nothing really to complain about. In fact, my wife is Gluten Free and the ship had many options for her and took big steps to make sure she was happy...and she was. So please beware of "complainers: on this site.
So here's my review: We departed out of New Orleans and unfortunately the ship was late in it's arrival, due to rough seas and a medical emergency that required a helicopter to pick up a sick passenger on the way to port. Because people will leaving the ship as thousands of new passengers were arriving to board, it created quite a large group of people coming and going...thus it took longer than expected to check in and board...all we heard around us is how upset people were to have to wait so long to board...i keep telling everyone to relax, you're now on vacation. It took us 1:45 mins and I heard from others that it took them 3 hours. Things happen, chill out.
As I mentioned, Cabin is not huge, but plenty of space and plenty of storage (look hard and open every cabinet to find more. But you suit cases under the bed.
Beautiful private island